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Safety and Emergency Manual for a School and Sports Facility

Result

Safety and Emergency Manual

The education and sports facility under consideration is part of a municipal infrastructure development and serves as a multifunctional venue for education, sports, and events. Various indoor and outdoor spaces allow for flexible use by different target groups. To ensure safe, structured, and legally compliant operation, a comprehensive safety and emergency manual was developed.

The starting point

The complex serves a broad mix of users—schools, sports clubs, and organizers of cultural and public events. That diversity means intensive, near-constant use, with occupancy levels and event formats that can change from one day to the next.

Layering these different uses onto a busy urban setting—complete with public transit links and shared public spaces — creates a genuinely complex operating environment. Shifting operating modes, fluctuating visitor numbers, and large public events all call for clear structures, well-defined responsibilities, and coordinated procedures for the moment something goes wrong. And it isn’t only about objective safety: the sense of security felt by operators, users, and visitors is just as important to keeping the facility running smoothly.

All of this pointed to a clear need: structured safety and emergency management that gives equal weight to day-to-day operations, legal requirements, and occupational safety.

Our Contribution

We developed a comprehensive safety and emergency manual that sets the organizational foundation for operating the facility safely.

We focused on four priorities:

  • mapping the incident scenarios that matter most,
  • defining clear roles and responsibilities,
  • establishing structured emergency procedures for the facility and its immediate surroundings,
  • and building a transparent, accountable emergency organization.

Throughout, we balanced everyday operational needs with the specific demands of large-scale public events.

At the core of the manual is a functioning emergency organization—one that stays effective over time through regular training and ongoing awareness-building.

The result is a practical, hands-on resource that does far more than check regulatory boxes. It reinforces legal compliance while keeping the facility safe, transparent, and ready to act when it matters most.