Legal Compliance in Facility Management: Growing Customer Awareness (German only)

In this article, published in issue 4/2020 of fmpro service, Beat Stemmler highlights the essential aspects of legal foundations and liability risks that facility service providers must consider when taking on a mandate.

When a facility service provider takes on a mandate, they also assume liability risks, which are often underestimated. Most violations occur due to the omission of duties. Such risks can be mitigated with manageable effort through compliance management and, consequently, operator responsibility.

In this article, Beat Stemmler explains the legal foundations and key points of effective compliance management, demonstrating how it can enhance customer trust. He also provides readers with a sample checklist to ensure legal compliance.